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Frequently
Asked
Questions
Below are some common questions we've previously received, followed by some helpful answers.
Please don't hesitate to get in touch if you cannot see an answer to your particular question.
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Can I open an account?Customers can open an account after a probationery period of 3 months.
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What are your same day delivery cut-off times?Our cut-off time for same day delivery is 5pm
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Is my package insured?Yes of course ! Insurance is covered for hire and reward and goods in transit upto £5 million However there are a few exceptions and a qualified member of our team would be happy to discuss these with you at the time of placing your booking.
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What time do Yasco Couriers Operate?Our customer service team runs from 6am to 9pm seven day a week. Book online now.
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Can I place a booking over the phone?Ideally we would love you to book online via our online booking form - It's really quick and simple! If you need extra help or would simply prefer to place a booking over the phone give us a call.
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Can my parcel be delivered on the weekends and after hours?Yes, it can! Our office is open 7 days a week. Book online now.
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How much does it cost? Can I get a quote?Yasco Couriers charges a distance-based flat fee. Additional charges may apply for returns, or for large volumes of parcels. Use our online form to get a speedy quote.
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Can my parcel be delivered today?Yes. Same day parcel deliveries are our specialty! For our Same Day service, you will need to place the booking prior to 12 pm. You can request 3hr deliveries, and VIP deliveries, between 8am–9pm. If you are wanting a delivery outside of this time it may be possible however it's best to give us advanced notice.
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How do I check the price of a delivery?Easily. Just speak with one of our friendly, experienced members of staff who will provide you with an accurate quote.
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Do you track my package?Of course! All of our delivery vehicles are geo-location tracked and customers are notified of delivery progress every hour via email.
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